All Systems Operational

About This Site

Welcome to the status page for Blindside Networks Inc. We provide commercial hosting for BigBlueButton to educational institutions around the world.

Servers ? Operational
Recording Processing ? Operational
Client ? Operational
90 days ago
100.0 % uptime
Today
Personal Rooms ? Operational
90 days ago
100.0 % uptime
Today
Dial-in numbers ? Operational
90 days ago
100.0 % uptime
Today
Invite Guest ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 25, 2022

No incidents reported today.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022

No incidents reported.

Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022

No incidents reported.

Sep 15, 2022
Resolved - Canvas/Instructor has released an update to revert the locking settings back to how they were handled previously.
We have confirmed that the lock settings are back to normal now.

Sep 15, 20:08 UTC
Identified - As of Wednesday, Sept. 14th, we are seeing new meetings from Canvas with the following lock settings enabled by default:
Share webcam
See other viewers' webcams
Share microphone
Send Public chat messages
Send Private chat messages

We are working with Instructure to further investigate the cause of the lock settings being enabled by default.
The workaround, for now, is that moderators can manually unlock these settings once the meeting has begun.
For more information on lock, settings see: https://support.blindsidenetworks.com/hc/en-us/articles/360024409172-Lock-viewer-s-ability-to-use-their-mic-webcam-chat-shared-notes

Sep 15, 15:56 UTC
Sep 14, 2022

No incidents reported.

Sep 13, 2022

No incidents reported.

Sep 12, 2022

No incidents reported.

Sep 11, 2022

No incidents reported.